

Frequently asked questions and answers about the insurance can be seen here.
The cover is underwritten by AXA XL, a division of AXA, and administered via Sutcliffe & Co Insurance Brokers.
It can be briefly described as follows:
£25,000 TOTAL LIMIT
OF INDEMNITY:
WHAT’S COVERED






[To the limit of the policy liability]
WHAT’S NOT COVERED





FOR CERTIFICATIONS ON OR AFTER 24/07/19
Do I qualify for the Cyber Insurance?
• The entire organisation is Certified
• The organisation is domiciled in the UK
• The organisation’s annual turnover is under £20m
• The organisation opts-in to the insurance.
Why do I need Cyber Insurance?
provide vital incident response services and cover your costs in your hour of need. The insurance provided with certification gives you £25,000 limit of indemnity so you may want to purchase a higher limit of cover in case you suffer a severe breach.
How do I make a claim?
If you suffer a data breach, hack or other cyber incident you should immediately contact the 24 hour helpline using Accenture’s 24 hour response hotline on 0800 085 9483. The policy will provide crisis management and incident response services appropriate to your circumstances. Do not delay in reporting the incident as this could jeopardise your claim. Remember to keep a paper copy of your Evidence of Insurance as you may not be able to access an electronic copy in the event of a data incident.
Who is the insurer?
Who is insured?
What is covered and what services are provided?
Your policy provides the following up to a total limit of indemnity of £25,000:
- Liability: claims made against you arising out of media activities and privacy and security wrongful acts.
- Event Management: costs, including emergency costs, following a data breach, including the costs of notifying data subjects. These might typically include payment for Legal, IT, Forensic & PR specialists.
- Extortion Demands: ransoms and other cyber extortion.
- Regulatory Investigations: defence costs & regulatory fines (where insurable by law)
- Business Interruption: Loss of profit and / or operational expenses caused by a network compromise.
- Loss of Electronic Data: costs of remedying the issue that allowed the loss or damage to your data and costs to replace, restore or update your data.
What is not covered?
There is a £1,000 excess (increasing to £5,000 for claims emanating from activities in the USA or Canada) and a six hour Business Interruption excess. Your policy does not cover you for money that may be stolen via electronic means or cyber fraud. Full details of what is and is not covered can be found in your Policy wording.
What security precautions must be maintained?
What limit of cover is provided?
For wider cover or a higher limit of indemnity, then you will require a more tailored cyber insurance policy. You may want to speak to your broker, or you can get in touch with Sutcliffe & Co. Insurance Brokers who administer the AXA XL policy. You can email [email protected], call 01905 21681 or visit the website at www.sutcliffeinsurance.co.uk. This also applies if you are not eligible for the automatic insurance, for example if your turnover is more than £20m.
What security precautions must be maintained?
What if I already have Cyber Insurance?
What if my turnover is more than £20m?
What if I am not domiciled in the UK?
How long does the policy last?
How do I renew the policy?
What if I don’t want insurance?
How do I get more information on the Insurance?
Email Sutcliffe & Co. who administer the policy, at [email protected] or call them on 01905 21681.